Reliable Outsourced
CUSTOMER SUPPORT
The Eswatini Digi-Contact Center a company that was founded in Swaziland during the year 2019. The purpose of this company establishment is providing cost-effective outsourced customer service engagement solutions for and on behalf of organizations with its customer though communication platforms such as social media, core calls, web chat and other innovative solutions. Eswatini Digicontact Center has been registered on the call center world community and this enables the company to get in contact and connect with international call centers around the world in order to establish relationships so as to network
We put together focused and high quality outbound sales campaigns for both service and physical product offerings
You need to focus on what your business does best, but you also need to provide your valuable customers with an effective avenue to contact you
Not all contact activities are as straightforward as simply ‘Inbound’ or Outbound’
Phone calls are important, but we live in a world where ‘contact’ has eveolved into much much more than that
All our systems, processes and activities are designed around POPI compliance from the onset
We believe that every business should give back in order to make our country a better place
Our company offers a wide range of call centre service including both inbound and outbound calls. We provide bilingual services in both English and SiSwati. The most common needs for call centres are:
