Our Values
The Eswatini Digi-Contact Center a company that was founded in Swaziland during the year 2019. The purpose of this company establishment is providing cost-effective outsourced customer service engagement solutions for and on behalf of organizations with its customer though communication platforms such as social media, core calls, web chat and other innovative solutions. Eswatini Digicontact Center has been registered on the call center world community and this enables the company to get in contact and connect with international call centers around the world in order to establish relationships so as to network
The company was established in Eswatini due to several reasons that favour the establishment
and running of the company, one of them being to provide job opportunities to the youth.
According to the statistics in 2018, the estimated youth unemployment rate in Swaziland
was at 44.15 %, mostly being graduates and certificate holders.
This then is a great business opportunity for a business and also community development.
Eswatini is currently a member state of the Common Market for Eastern and Southern Africa
(COMESA), The Southern Africa Development Community (SADC), and the Southern African Customs
Union (SACU).
Tourism remains a vital contributor to Swaziland’s economy, and the strong cultural heritage,
tradition and biodiversity are strong attractions for corporate tourism. The country has an
abundance of features to please visitors, including eight nature reserves with a range of
animal and birdlife, spectacular mountain scenery, a rich cultural history and a variety
of leisure activities from horseback riding trails and four wheel driving to golfing and
fishing. The cultural heritage is deeply rooted with traditions carefully protected and
sustained, and colorful ceremonies regularly take place to mark special occasions. The
two main rituals are the Umhlanga or Reed dance, and the Incwala or First fruit ceremony.
